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Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionals Develop Relationships Chapter 11: Diversity

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Chapter 11: Diversity

Identify the critical success factors in a successful alignment model

Matt Davis

Matthew Moeller

Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionals Develop Relationships Chapter 11: DiversityBy Joan Naidorf, DO Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as difficult. Some studies indicate that physicians identify 15% or more of their patients as difficult. The negative feelings that physicians have toward these patients may lead to

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