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Supplementary Section By Ubaldo Nieto
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand Steven C. King Take one last ride withHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconvenience? The web's leading experts are ready to share our answers and experience with everyone, plus share stories and radical advice for building your own exceptional customer experience. In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for
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