Assessment Kit-ICTTEN604 Coordinate fault rectification and restoration of service following network outages Learner Guide Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

procedures and recording tools to be used during the process

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBINN201 Contribute to workplace innovation BSBCMM201 Communicate in the workplace BSBITU211 Produce digital text documents BSBITU213 Use digital technologies to communicate remotely BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others FNSACC311 Process financial transactions and extract interim reports BSBCMM301 Process customer complaints BSBITU306 Design and produce business documents If you require RPL Kits with comprehensive benchmarking

Fully mapped to training package requirements

Assessment Kit-ICTTEN604 Coordinate fault rectification and restoration of service following network outages Learner Guide Core units BSBITU307 Develop keyboardingOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of