Unit Knowledge Guide-CHCCCS019 Recognise and respond to crisis situations Compliance Resources Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace BSBFIM601 Manage finances BSBMGT517 Manage operational plan BSBMGT617 Develop and implement a business plan SITXCCS008 Develop and manage quality customer service practices SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXFIN005 Manage physical assets SITXGLC001 Research and comply with regulatory requirements SITXHRM003 Lead and manage people SITXHRM004 Recruit

Core units FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMB512 Identify and develop credit options for clients with special financial circumstances FNSFMB513 Present broking options to client with special financial circumstances FNSFMB514 Implement complex loan structure FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSRSK511 Undertake risk identification Elective units BSBESB404 Market new business ventures BSBHRM413 Support the learning and development of teams and individuals BSBLDR523 Lead and manage effective workplace relationships BSBLDR602 Provide leadership across the organisation BSBOPS502 Manage business operational plans If you require RPL Kits with comprehensive benchmarking

Units of competency AHCWRK306 Comply with industry quality assurance requirements FDFFS1001A Follow work procedures to maintain food safety AHCLSK307 Euthanase livestock AHCWHS301 Contribute to work health and safety processes AHCWRK205 Participate in workplace communications AHCLSK301 Administer medication to livestock AHCWRK204 Work effectively in the industry AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production If you require RPL Kits with comprehensive benchmarking

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CHCCCS019 Recognise and respond to crisis situations Compliance Resources Core units BSBDIV501 Manage diversityOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner