Learning and Assessment Kit-CPCCBS6111 Conduct and report on building surveying audits for Class 2 to 9 buildings to 3 storeys CRICOS Forms Core units ICTICT809 Facilitate business

Core units ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTSUS806 Lead applied research in ICT sustainability ICTICT811 Manage an information architecture project If you require RPL Kits with comprehensive benchmarking

The self-study guide is a tool that can be used to help a student extend their learning

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

data and internet protocol network solutions ICTSUS812 Lead applied research in ICT sustainability If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CPCCBS6111 Conduct and report on building surveying audits for Class 2 to 9 buildings to 3 storeys CRICOS Forms Core units ICTICT809 Facilitate businessOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to