Learner Resources-SIRSS00024 Retail Customer Engagement Skill Set BSB Core units BSBHRM613 Contribute to

Core units BSBHRM613 Contribute to the development of learning and development strategies BSBLDR811 Lead strategic transformation TAELED803 Implement improved learning practice Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS603 Initiate and lead applied research BSBLDR601 Lead and manage organisational change BSBOPS601 Develop and implement business plans BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking

pest and disease control in crops AHCAGB501 Develop climate risk management strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic components MEM06007 Perform basic incidental heat/quenching

Units of competency ICTICT435 Create technical documentation BSBTEC301 Design and produce business documents CUAWRT404 Perform writing and editing tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIRSS00024 Retail Customer Engagement Skill Set BSB Core units BSBHRM613 Contribute toOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all