ERF Checklist-TLII0005 Apply customer service skills Training and Assessment Strategy Core units BSBTEC302 Design and

Core units BSBTEC302 Design and produce spreadsheets BSBXCM301 Engage in workplace communication FNSACC314 Conduct business activities using a computerised accounting system FNSACC321 Process financial transactions and extract interim reports FNSACC322 Administer subsidiary accounts and ledgers FNSACC323 Perform financial calculations FNSINC311 Work together in the financial services industry Elective Units BSBHRM416 Process payroll BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACC421 Prepare financial reports If you require RPL Kits with comprehensive benchmarking

Units of competency RIILAT401D Provide leadership in the supervision of Indigenous employees TAEDEL301A Provide work skill instruction RIILAT402D Provide leadership in the supervision of diverse work teams If you require RPL Kits with comprehensive benchmarking

accessories and materials for energy sector work activities UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECD0051 Use drawings

hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install

ERF Checklist-TLII0005 Apply customer service skills Training and Assessment Strategy Core units BSBTEC302 Design andPlease contact us for more information!