Self-Study Guide-CHCECD008 Deliver services consistent with a career development framework Ready for Sale diagnose and rectify faults ICTTEN409

diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor energy management MSS405087 Investigate energy management as a business issue If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-CHCECD008 Deliver services consistent with a career development framework Ready for Sale diagnose and rectify faults ICTTEN409Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the