SCORM Compliant Package-AURETR025 Test, charge and replace batteries and jump-start vehicles FNS Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS017 Provide loss and grief support CHCPAL001 Deliver care services using a palliative approach * We can develop additional elective units that are not listed on request (Please contact us for further information)

Additional Elective CPCCWHS1001 Prepare to work safely in the construction industry

safety and wellbeing of students CHCEDS046 Support student literacy learning CHCEDS047 Assist in facilitation of student learning CHCEDS048 Work with students in need of additional learning support CHCEDS051 Facilitate learning for students with disabilities CHCEDS056 Provide support to students with autism spectrum disorder CHCEDS058 Support the implementation of behaviour plans CHCPRP003 Reflect on and improve own professional practice CHCPRT001 Identify and respond to children and young people at risk Elective Units CHCDIS004 Communicate using augmentative and alternative communication strategies CHCPRP001 Develop and maintain networks and collaborative partnerships HLTAID004 Provide an emergency first aid response in an education and care setting HLTWHS001 Participate in workplace health and safety If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-AURETR025 Test, charge and replace batteries and jump-start vehicles FNS Core units MSMENV272 Participate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.