Learner Guide-VU23847 Work with number and algebra in specialised situations NUR privacy and security within the

privacy and security within the medical environment Group A BSBMED401 Manage patient record keeping system Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPMG410 Implement the pest monitoring and evaluation plan AHCORG403 Manage organic soil improvement AHCPHT402 Develop a crop regulation program AHCPHT404 Implement and monitor a horticultural crop harvesting program AHCAGB501 Develop climate risk management strategies If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-VU23847 Work with number and algebra in specialised situations NUR privacy and security within theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce