ERF Checklist-ACMGEN310 Provide reception services for an animal care facility DEF Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit light vehicle wheel and tyre assemblies AURLTQ012 Diagnose and repair light vehicle drive shafts AURTTA018 Carry out diagnostic procedures AURTTJ011 Balance wheels and tyres AURTTK002 Use and maintain tools and equipment in an automotive workplace Elective Units AURAFA003 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETD011 Diagnose and repair electronically controlled steering systems AURETR012 Test and repair basic electrical circuits AURETR136 Diagnose and repair electronically controlled suspension systems AURLLD011 Determine compliance of steering and suspension modifications AURLTD006 Carry out light vehicle wheel alignment operations AURLTD008 Replace and refit steering

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBINN201 Contribute to workplace innovation BSBCMM201 Communicate in the workplace BSBITU211 Produce digital text documents BSBITU213 Use digital technologies to communicate remotely BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others FNSACC311 Process financial transactions and extract interim reports BSBCMM301 Process customer complaints BSBITU306 Design and produce business documents If you require RPL Kits with comprehensive benchmarking

procedures and programs CUAIND413 Communicate effectively with arts professionals Elective units BSBCMM411 Make presentations BSBCRT311 Apply critical thinking skills in a team environment BSBCRT412 Articulate

ERF Checklist-ACMGEN310 Provide reception services for an animal care facility DEF Core units FNSCRD401 Assess creditPlease contact us for more information!