Self-Study Guide-CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety pre-order Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

simple highly familiar texts * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG014 Provide remedial massage treatments

Perform process control room operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety pre-order Core units BSBCUS403 Implement customerOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the